si6xs Privacy Policy

1 Overview

This Privacy Policy applies to all users of the si6xs Platform, including the website at si6xs.io, any associated mobile-optimised pages, and all services offered through the Platform, including sports betting, live casino, slot games, and account management features. It covers how si6xs collects, uses, stores, and protects the personal data of registered and unregistered visitors.

By registering an account on the si6xs Platform or by continuing to use the Platform after this Privacy Policy has been made available to you, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, you must discontinue your use of the Platform immediately.

This Policy should be read in conjunction with our Terms & Conditions, which govern your use of the Platform as a whole. Terms used but not defined in this Policy carry the same meaning as in the Terms & Conditions.

2 Data Controller

si6xs operates as the data controller for all personal data collected through the Platform. As data controller, si6xs determines the purposes and means by which your personal data is processed. All data processing activities described in this Policy are carried out by si6xs or by carefully selected third-party processors acting under written instruction from si6xs.

For all data-related enquiries, including requests to exercise your rights under Section 11 of this Policy, please contact the si6xs data team using the contact details provided in Section 15.

3 Data We Collect

si6xs collects personal data in two broad categories: data you provide to us directly, and data we collect automatically when you use the Platform. The specific types of data collected are described below.

3.1 Data You Provide Directly

• Registration data: Full legal name, date of birth, email address, mobile phone number, and chosen username when you create a si6xs account.
• Identity verification documents: Government-issued photo identification (National ID card, passport, or driving licence), proof of address documents, and in some cases a photograph or selfie for verification matching purposes.
• Financial data: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details (for bank transfer deposits and withdrawals), and transaction records including deposit amounts, withdrawal requests, and payment method identifiers.
• Communication data: Content of messages you send to the si6xs support team, including live chat transcripts, email correspondence, and any documents or screenshots you attach to support requests.
• Responsible gaming preferences: Deposit limits, loss limits, session time limits, and self-exclusion settings you configure on your account.
• Promotional data: Bonus claim history, promotional opt-in preferences, and responses to surveys or promotional campaigns where you choose to participate.

3.2 Data Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and device language settings.
• Usage data: Pages visited on the Platform, time spent on each page, clickstream data, search queries entered, games launched, bets placed, game results, and session start and end times.
• Location data: Approximate geographic location derived from your IP address. We do not collect precise GPS-level location data unless you explicitly enable location services in your browser.
• Cookie and tracking data: Data collected via cookies, pixel tags, and similar tracking technologies as described in Section 10 of this Policy.

4 How We Collect Your Data

si6xs collects your personal data through the following channels:

• Account registration: When you complete the sign-up form on the si6xs Platform and create a new account.
• Account verification: When you submit identity documents as part of the KYC (Know Your Customer) verification process required before your first withdrawal.
• Deposits and withdrawals: When you initiate financial transactions through bKash, Nagad, Rocket, Upay, or bank transfer channels, the relevant transaction reference and payment method data is recorded.
• Platform interaction: Automatically as you navigate the Platform, place bets, launch games, or interact with any feature of the site via our web analytics and logging systems.
• Customer support: When you contact the si6xs support team via live chat, email, or any other communication channel offered on the Platform.
• Third-party sources: In limited circumstances, si6xs may receive data about you from third-party identity verification services or fraud detection partners as part of our compliance and security processes. Such data is used solely for the purposes of verifying your identity and protecting the integrity of the Platform.

5 How We Use Your Data

si6xs uses the personal data it collects for the following purposes:

si6xs will not use your personal data for any purpose other than those listed above without first obtaining your explicit consent, except where required to do so by applicable law or in connection with legal proceedings.

Where you have opted in to receive marketing communications from si6xs, you may withdraw your consent at any time by updating your notification preferences in your account settings or by contacting the support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

6 Legal Basis for Processing

si6xs processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between si6xs and you as a registered player — including account management, processing bets, and handling deposits and withdrawals.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering obligations, age verification requirements, and record-keeping duties.
• Legitimate interests: Processing carried out in pursuit of si6xs's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of the service — where such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — principally for marketing communications and the use of non-essential cookies. You may withdraw consent at any time without affecting prior processing.

7 Data Sharing & Third Parties

si6xs does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your personal data only in the following circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive only the transaction data necessary to process your deposit or withdrawal. Each payment partner operates under its own privacy policy and data protection terms.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a session token and anonymised player identifier necessary to deliver game sessions. These providers do not receive your full name, contact details, or financial data.
• Identity verification services: Third-party KYC and age verification providers receive copies of identity documents you submit for verification. These providers are contractually bound to process your data solely for verification purposes and to maintain equivalent data protection standards.
• Fraud and AML screening: Transaction data and risk signals may be shared with specialist fraud detection and anti-money laundering compliance services to protect the Platform and its users.
• Technology and hosting partners: Cloud hosting and infrastructure providers who store and process Platform data on our behalf, bound by strict data processing agreements.
• Legal authorities: Where required by applicable law, court order, or lawful request from a competent authority, si6xs may be required to disclose personal data. We will notify you of such requests where legally permitted to do so.

8 Data Retention

si6xs retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods that apply to different categories of data are set out below:

• Account and registration data: Retained for the duration of your active account relationship with si6xs, plus a minimum of 5 years following account closure, to comply with anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for a minimum of 5 years from the date of verification, or longer if required by applicable law or ongoing legal proceedings.
• Financial and transaction records: Retained for a minimum of 5 years following the date of each transaction, in accordance with financial record-keeping obligations.
• Betting and game history: Retained for a minimum of 3 years following each bet or game session, for dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
• Customer support communications: Retained for 2 years from the date of the final message in each support thread, unless the communication relates to a formal dispute or legal proceeding, in which case it is retained for the duration of that proceeding plus 2 years.
• Marketing consent records: Retained for the duration of your consent and for 1 year following withdrawal of consent, to evidence compliance with consent obligations.
• Website usage and log data: Retained for up to 13 months from the date of collection, after which it is aggregated or deleted.

Following the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised aggregate data may be retained indefinitely for analytical and statistical purposes.

9 Data Security

si6xs takes the security of your personal data seriously and employs a combination of technical and organisational security measures designed to protect your information against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your browser and the si6xs Platform is encrypted in transit using industry-standard Transport Layer Security (TLS) protocols.
• Encrypted data storage: Sensitive data fields including passwords (stored as one-way hashed values), identity document images, and financial account numbers are encrypted at rest using AES-256 encryption.
• Two-factor authentication (2FA): New device logins trigger a two-factor authentication challenge. Players are encouraged to enable 2FA on their accounts for additional security.
• Access controls: Access to personal data within the si6xs organisation is restricted on a strict need-to-know basis. Staff members with access to personal data are subject to confidentiality obligations and regular data protection training.
• Regular security audits: The Platform undergoes regular penetration testing and security vulnerability assessments conducted by qualified third-party security professionals.
• Incident response: si6xs maintains a documented data breach response procedure. In the event of a data security incident that poses a risk to your rights and freedoms, we will notify affected users as promptly as circumstances allow.

While si6xs implements all reasonable security measures, no method of data transmission over the internet or electronic storage is entirely free from risk. We therefore cannot guarantee the absolute security of data transmitted to or from the Platform. You also have a role to play in protecting your account — please keep your password confidential, do not share your account credentials with anyone, and notify the support team immediately if you suspect unauthorised access to your account.

10 Cookies & Tracking Technologies

si6xs uses cookies and similar tracking technologies (including pixel tags and local storage objects) to operate the Platform effectively, remember your preferences, and improve your experience. The categories of cookies used on the Platform are as follows:

• Strictly necessary cookies: These cookies are essential for the Platform to function. They enable core features such as user authentication, session management, security token validation, and load balancing. These cookies cannot be disabled without materially impairing the functionality of the Platform.
• Functional cookies: These cookies remember your preferences and personalisation settings — such as your preferred language, currency display, and notification preferences — so you do not have to re-enter them on each visit.
• Analytics cookies: These cookies collect anonymised or pseudonymised information about how visitors use the Platform, including which pages are most frequently visited and how users navigate between sections. This data helps us improve Platform performance and user experience. Analytics data is aggregated and does not identify individual users.
• Performance cookies: These cookies monitor Platform performance and help detect and resolve technical errors, slow-loading pages, and availability issues.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse some or all cookies, or to delete cookies already stored on your device. Please note that disabling certain categories of cookies may affect the functionality of the Platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

11 Your Rights

As a user of the si6xs Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the si6xs data team using the details in Section 15. si6xs will respond to all valid rights requests within a reasonable period, and in any case within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data that si6xs holds about you, together with information about how that data is being used. This is sometimes referred to as a Subject Access Request (SAR).
• Right to rectification: You have the right to request that inaccurate or incomplete personal data held by si6xs be corrected or updated. You can update most of your account information directly via your account settings page.
• Right to erasure: You have the right to request that si6xs delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. Please note that si6xs may be required to retain certain data for legal compliance purposes even following a valid erasure request.
• Right to restriction of processing: You have the right to request that si6xs restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being disputed.
• Right to data portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted directly to another controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on si6xs's legitimate interests. You also have the right to object at any time to the processing of your data for direct marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

To submit a data rights request, please email the si6xs data team at the address in Section 15, quoting your registered account username and the specific right(s) you wish to exercise. We may ask you to verify your identity before processing your request.

12 Minors

The si6xs Platform is strictly intended for adults aged 21 years and above. si6xs does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an account, use the Platform, or provide any personal data to si6xs.

If si6xs becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and permanently close the associated account. If you have reason to believe that a person under 21 has registered an account on the Platform or has submitted personal data to si6xs, please contact us immediately using the details in Section 15 so that we can investigate and take appropriate action.

13 International Data Transfers

si6xs primarily processes and stores personal data of Bangladesh-based users on servers located in secure data centres. In certain circumstances — for example, where third-party service providers such as game providers or identity verification services operate infrastructure in other jurisdictions — your personal data may be transferred to, and processed in, countries other than Bangladesh.

Where such transfers occur, si6xs takes steps to ensure that appropriate safeguards are in place to protect your personal data, including entering into data processing agreements with relevant third parties that incorporate contractual protections for your data. By using the si6xs Platform, you acknowledge and consent to such transfers as described in this section.

For more information about the safeguards in place for any specific international transfer of your personal data, please contact the si6xs data team using the details in Section 15.

14 Changes to This Privacy Policy

si6xs reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform services. When material changes are made to this Policy, we will notify registered account holders by email to the address on record and/or by displaying a prominent notice on the Platform for a reasonable period prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the si6xs Platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request closure of your account.

We encourage you to review this Privacy Policy periodically to stay informed of how si6xs collects, uses, and protects your personal data.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by si6xs, please contact our data team. All privacy and data-related enquiries are handled with strict confidentiality.

Email: support at si6xs.io (plain text — not a clickable link)

Please include your registered account username and the subject matter of your enquiry in your message. Our team will acknowledge your message within 1 business hour and provide a substantive response within 5 business hours. For data rights requests (Section 11), we will respond within 30 days of receipt.